Ghana Business News

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Holcim Group Unveils $807 Million Philippines Divestment as WestJet Aviation Strike Grounds Hundreds of Flights
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Holcim Group Unveils $807 Million Philippines Divestment as WestJet Aviation Strike Grounds Hundreds of Flights

Swiss building materials giant Holcim Group has announced a significant $807 million deal to sell its Philippines operations to China’s Huaxin Building Materials, marking a major step in its global portfolio restructuring. This move comes alongside significant shifts in the international labor market, most notably in Canada, where WestJet airlines has been forced to ground hundreds of flights due to a massive strike by flight attendants. Both developments highlight a period of transition for multinational corporations as they navigate regional market refocusing and evolving workforce demands for better compensation. The transaction between Holcim and Huaxin involves an initial acquisition of a 68% stake for $527 million, with the remaining portion of the business to be divested over the next three to five years for at least $280 million. This sale follows Holcim’s $1 billion divestment of its Nigerian business to Huaxin Cement in late 2024. The Swiss firm intends to redeploy the capital toward its existing operations and approximately 15 targeted acquisitions in 2026, specifically earmarking up to 4 billion Swiss francs for investment through 2030 as it pivots its core focus toward Europe and Latin America. In North America, WestJet is grappling with operational paralysis after 4,400 flight attendants, represented by the Canadian Union of Public Employees (CUPE), launched a strike following a breakdown in negotiations. At the heart of the dispute is the union's demand for a 'check-in to clock-out' payment structure. This would replace the current industry-standard model where attendants are primarily compensated only for time spent in flight, a point of contention that has led to the cancellation of 309 flights during the peak travel season. The impact of the strike has prompted reactions from government officials, with Canada’s jobs minister describing the situation as disappointing and urging both parties to return to the bargaining table. While Holcim moves forward with a multi-billion franc expansion strategy, the resolution of the WestJet strike remains a critical focal point for the aviation industry’s labor relations. Both events illustrate the complex balance modern companies must strike between aggressive financial growth and stable internal operations.

Ghana Government Exceeds T-Bill Target by 79% Amid Bank of Ghana’s Aggressive Liquidity Mop-Up and Growth Warnings
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Ghana Government Exceeds T-Bill Target by 79% Amid Bank of Ghana’s Aggressive Liquidity Mop-Up and Growth Warnings

The Government of Ghana has recorded a significant oversubscription in its latest treasury bills auction, attracting GH¢10.5 billion in bids—representing a 79% surge over its initial target. Of the total bids received, the government accepted GH¢8.6 billion, with the 364-day bill emerging as the most sought-after instrument, drawing GH¢7.47 billion in interest. While the high subscription levels signal robust investor appetite for government paper, the yields showed a mixed trend: the 364-day bill yield climbed by 2.0 basis points to 12.96%, while the 182-day bill saw a slight dip to 7.64% and the 91-day bill held steady at 5.76%. Parallel to these fiscal activities, the Bank of Ghana (BoG) has intensified its monetary interventions to curb inflationary pressures and stabilize the economy. In late July 2026, the central bank successfully mopped up GH¢28.21 billion in excess liquidity from commercial banks through two 14-day bill auctions. These aggressive liquidity management measures are designed to align with the country’s broader economic recovery strategy, reflecting a heightened reliance on BoG bills to manage the money supply and maintain price stability in a volatile market environment. However, these indicators of macroeconomic stability have drawn cautionary remarks from prominent experts. Economist Professor Godfred Bokpin, speaking at the CEO Webinar Hub, warned that the aggressive fiscal consolidation currently pursued under the IMF-supported program may come at a cost to long-term productivity. While acknowledging that the government has reported significant interest savings and improved macroeconomic indicators, Bokpin argued that these short-term gains are often achieved through substantial cuts in productive spending and losses to public institutions, which could ultimately stifle Ghana’s future economic expansion. The current economic landscape presents a complex balance for the administration under President John Mahama. While the successful T-bill auctions and the Bank of Ghana’s proactive liquidity management demonstrate a high level of control over immediate fiscal and monetary variables, the warnings regarding austerity suggest a need for a more nuanced approach. Moving forward, the government faces the challenge of maintaining the confidence of the debt market and the IMF while ensuring that fiscal consolidation does not erode the foundational investments required for sustainable, long-term economic growth.

Maj. Gen. Maxwell Obuba Mantey (3rd from left), Director-General, Narcotics Control Commission, with representatives of the licensees
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Narcotics Control Commission Issues First Cannabis Cultivation Licences to MJ Adom Limited and Juliopta Limited for Medicinal Use

The Narcotics Control Commission (NACOC) has officially launched a new chapter in Ghana's agricultural and pharmaceutical sectors by issuing the nation’s first-ever licences for cannabis cultivation. MJ Adom Limited and Juliopta Limited have been selected as the pioneer recipients of these permits, which authorize the growing of cannabis strictly for medicinal and industrial purposes. Under the terms of the agreement, the cultivated cannabis must maintain a Tetrahydrocannabinol (THC) content of no more than 0.3%, aligning with international standards for industrial hemp and non-psychoactive medicinal products. The issuance of these three-year licences follows a comprehensive and rigorous application process. Major General Maxwell Obuba Mantey, Director-General of NACOC, underscored that the selection involved intensive technical assessments and field inspections to ensure the facilities meet stringent security and operational requirements. This initiative functions as a pilot programme, designed to test the regulatory framework and operational viability of a legal cannabis industry in Ghana. Major General Mantey emphasized that cultivation remains strictly illegal for any entity operating without a valid licence, and the Commission will maintain close oversight to ensure full compliance with the law. This move is expected to serve as a significant catalyst for economic growth and industrialization. Beyond the immediate medicinal applications, the government views this sector as a means to attract foreign direct investment and foster domestic research and development. The founders of MJ Adom Limited and Juliopta Limited have expressed high optimism regarding the socio-economic benefits, specifically citing the potential for large-scale job creation and the development of value-added products for export. By leveraging the industrial properties of cannabis, Ghana aims to carve out a niche in the global market for hemp-based materials and pharmaceutical-grade extracts. As this pilot phase commences, the focus will remain on balancing economic opportunity with public safety. NACOC has warned of severe penalties for any deviations from the prescribed THC limits or unauthorized distribution. The success of MJ Adom Limited and Juliopta Limited will likely determine the pace at which further licences are granted to other interested parties. For now, this step represents a landmark shift in Ghana’s approach to drug policy and agricultural diversification, positioning the country to explore the therapeutic and industrial potential of cannabis within a strictly controlled legal environment.

ISSER Raises Concerns Over "Big Push" Progress as Government Details Major Power Infrastructure Investments
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ISSER Raises Concerns Over "Big Push" Progress as Government Details Major Power Infrastructure Investments

The government under President John Mahama is navigating a critical period for national infrastructure, as ambitious investment plans in the energy sector face scrutiny over the slow pace of broader economic growth. While the administration has outlined massive capital injections aimed at stabilizing the power grid, the Institute of Statistical, Social and Economic Research (ISSER) has flagged concerns regarding the "Big Push" infrastructure program. Despite the government's high-level objectives, ISSER reports that construction sector growth stood at a modest 1.3% in the first quarter of 2026, signaling a potential disconnect between policy planning and tangible economic impact. To address long-standing electricity supply challenges, Dr. Yussif Sulemana, Technical Advisor to the Minister of Energy, recently detailed a series of strategic investments during a workshop in Accra. The center-piece of these efforts is a US$700 million investment in a new gas processing plant, which is projected to generate over 2,500 jobs and significantly reduce the nation's dependency on fuel imports. Additionally, the government is pursuing a US$3.4 billion Renewable Energy Plan and a US$278 million investment program through the Electricity Company of Ghana (ECG) to modernize distribution networks and mitigate the economic losses caused by power fluctuations. However, the Director of ISSER, Professor Robert Darko Osei, has cautioned that the benefits of these projects are not yet being felt across the wider economy. He noted that many initiatives within the "Big Push" framework remain in preparatory phases, which fail to generate immediate measurable economic activity. Professor Osei attributed this sluggish performance to significant reductions in capital expenditure and tight fiscal policies that have constrained the government's ability to fast-track infrastructure spending. ISSER is now calling for a more aggressive implementation strategy to ensure these projects drive productivity and job creation as intended. The tension between the government’s energy-sector ambitions and the fiscal realities highlighted by ISSER underscores the challenge of balancing debt management with the need for growth-inducing infrastructure. While the promised investments in gas and renewable energy offer a roadmap to energy security, the immediate task for the Mahama administration will be accelerating these projects to reverse the downward trend in construction growth. Stakeholders emphasize that unless these large-scale investments transition quickly from the planning stage to active construction, the anticipated economic revitalization and industrial stability may remain out of reach.

Some of the beneficiaries being presented with goats
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Over 500 Northern Region Entrepreneurs Empowered as Stakeholders Call for Robust Agricultural Distribution Systems

In a significant move to bolster local economies, 521 entrepreneurs across Ghana's Northern Region have received essential tools and equipment to scale their businesses and improve their livelihoods. The initiative, spearheaded by Mentors International Ghana and Boressa Investment Limited with funding from The Church of Jesus Christ of Latter-day Saints, aims to foster business sustainability and create jobs in various rural communities. Beneficiaries were provided with diverse resources, including goats for livestock farming and weaving and sewing machines for textile production, marking a targeted effort to enhance the socio-economic conditions of participants and their families. Beyond the provision of physical assets, the project emphasizes long-term success through structured mentorship and capacity building. Entrepreneurs are receiving specialized training in livestock management, financial literacy, and core business skills to ensure the effective utilization of their new resources. This comprehensive approach is designed to transform small-scale activities into viable commercial enterprises. Beneficiaries expressed deep gratitude for the support, committing to professional management of the items to ensure they serve as a foundation for community-wide economic improvement. However, these local business successes are occurring alongside broader systemic challenges in the national food market. Ghana currently faces a "paradox of plenty," where food prices remain high despite an abundance of agricultural produce, particularly yams from the Oti Region. The disconnect is largely attributed to the lack of an efficient transportation system to move goods from rural farms to urban centers. Additionally, demand pressures within rural areas themselves have contributed to price hikes, highlighting a critical gap in the nation's supply chain and logistics infrastructure. To address these bottlenecks, stakeholders are urging the Ministry of Food and Agriculture and the Council for Scientific and Industrial Research to accelerate warehouse and preservation initiatives. Expanding these facilities is seen as essential to reducing post-harvest losses and stabilizing prices. Furthermore, the promotion of agro and cottage industries is being championed as a vital strategy to add value to raw produce, boost domestic consumption, and create more jobs. By integrating rural entrepreneurs into a more robust industrial framework, Ghana can better ensure that its agricultural abundance translates into lower food costs and higher incomes for all citizens.

ARB Apex Bank Posts GH 34.56m Profit as Absa and Capital Community Bank Expand Financing and Asset Portfolios
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ARB Apex Bank Posts GH 34.56m Profit as Absa and Capital Community Bank Expand Financing and Asset Portfolios

Ghana’s financial landscape is witnessing a period of significant growth and structural transformation as major institutions report robust 2025 earnings and launch strategic initiatives to support key economic sectors. Leading the charge, ARB Apex Bank has announced a remarkable 35% increase in profit before tax, reaching GH 34.56 million, while its total assets surged by 136.8% to hit GH 5.40 billion. Simultaneously, Absa Bank Ghana has entered a strategic partnership with Mantrac Ghana to provide tailored financing for the mining and construction industries, underscoring a broader push toward enhancing national productivity through accessible capital. The performance of ARB Apex Bank reflects a pivotal moment for the institution as it prepares to assume a heightened supervisory role under the Bank of Ghana’s new microfinance regulatory framework. This restructuring will see the bank providing technical and operational support to a wider range of financial institutions, including microfinance banks and credit unions. Despite the bank’s strong profitability, management has opted not to declare dividends for the 2025 financial year, citing the need to offset accumulated losses stemming from the Domestic Debt Exchange Program (DDEP). However, the bank remains optimistic, focusing on strengthening its capital base to meet new regulatory requirements set for 2026. In the private sector, Absa Bank Ghana’s collaboration with Mantrac Ghana is designed to address the equipment needs of businesses in critical sectors. Through this partnership, eligible customers can access financing for world-class equipment with repayment terms extending up to 60 months and competitive interest rates. Ellen Ohene-Afoakwa of Absa Bank emphasized that such alliances are vital for fostering economic development, while Mantrac’s Managing Director, Pierre Lambert Hill, highlighted that the deal offers a reliable investment pathway for businesses. This move is expected to bolster the construction and mining sectors, which remain pillars of the Ghanaian economy. Further evidence of sector-wide growth was reported by Capital Community Bank PLC (CCB) in the Bono Region. Board Chairman Patricia Peprah-Agyemang revealed that the bank’s assets grew by 35.86%, rising from GH 68.41 million in 2024 to over GH 92.94 million in 2025. This growth was attributed to a focus on quality credit assets and efficient capital allocation. Collectively, these developments point to a resilient banking sector that is navigating post-DDEP challenges while positioning itself to support small-scale enterprises and large industrial players alike through improved oversight and targeted financing solutions.

Ga Mantse and President Mahama Drive 24-Hour Economy with Major Foreign Investment Mission
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Ga Mantse and President Mahama Drive 24-Hour Economy with Major Foreign Investment Mission

The Ga Mantse, Nii Tackie Teiko Tsuru II, has spearheaded a high-profile investment mission to bolster President John Mahama’s signature 24-hour economy policy, signaling a strong partnership between traditional leadership and the executive. The mission, which included a delegation of business leaders from the United Kingdom and the United States, aimed to explore and secure strategic investments in critical sectors including healthcare, energy, finance, and cocoa. This collaborative effort underscores the government’s commitment to transforming Ghana’s economic landscape into a round-the-clock productive system designed to stimulate growth and job creation. Significant milestones were achieved during the mission, particularly in the healthcare sector. The delegation secured agreements for the establishment of a new 500-bed specialist children’s hospital and the implementation of a 24-hour pharmacy at the Korle Bu Teaching Hospital. Beyond healthcare, the investment team engaged with the Ghana Cocoa Board (COCOBOD) and the Tema Oil Refinery (TOR) to discuss vital reforms and operational enhancements within the cocoa and energy sectors. These initiatives are viewed as foundational pillars for the 24-hour economy, ensuring that essential services and industrial production can operate efficiently beyond traditional daylight hours. While the initiative has gained significant momentum through such international missions, it has also drawn constructive analysis from the academic community. Renowned economist Professor Godfred Bokpin has publicly endorsed the 24-hour economy, highlighting its immense potential to enhance the nation’s productive capacity and create sustainable economic opportunities. However, Bokpin raised concerns regarding the proposed administrative framework, specifically questioning the necessity of creating a separate authority or secretariat for its implementation. He suggested that existing government structures might be better suited to oversee the policy, cautioning against potential bureaucratic duplication. The ongoing dialogue between traditional authorities, the private sector, and economic experts reflects the complex but ambitious nature of the 24-hour economy transition. As President Mahama’s administration moves from policy vision to tangible infrastructure projects—evidenced by the Ga Mantse’s successful investment drive—the focus is now shifting toward the efficiency of implementation. The success of this economic shift will likely depend on balancing large-scale foreign direct investment with lean, effective governance structures that can sustain the project's long-term viability and impact on the Ghanaian workforce.

Bombo Investments and Africa Monologue Challenge Partner to Drive Intra-African Trade Through Creative Economy
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Bombo Investments and Africa Monologue Challenge Partner to Drive Intra-African Trade Through Creative Economy

Bombo Investments has officially partnered with the Africa Monologue Challenge (AMC) to catalyze intra-African trade and promote the creative economy within the framework of the African Continental Free Trade Area (AfCFTA). This strategic collaboration aims to bridge the gap between trade advocacy and practical commercial activity by leveraging the reach of the AMC platform, which currently operates across more than 25 African countries. The partnership is set to be officially launched in Ghana this September, coinciding with the highly anticipated third season of the challenge. A centerpiece of this initiative is the "Pan-African House," a month-long residency program designed to foster collaboration among young creatives. This season, 12 finalists from various African nations will gather in Ghana to share stories, build professional networks, and explore economic opportunities. Roger Quartey, CEO of Bombo Investments, emphasized that the creative economy is essential for sustainable economic growth and regional integration. By reducing barriers to trade and facilitating smoother brand penetration across borders, the partnership seeks to create a more integrated marketplace for small and medium-sized enterprises (SMEs) and content producers. Leaders from both organizations highlighted that the initiative goes beyond performance art, focusing on trust-building and direct engagement among Africa’s youth. Mawuko Kuadzi, co-founder of the AMC, noted that the collaboration will empower Africans to tell their own stories while simultaneously addressing the structural challenges of intra-continental commerce. As the African Chamber of Content Producers aligns these creative industries with structured trade frameworks, the project sets a precedent for how cultural exchange can serve as a robust engine for economic development and regional unity under existing AfCFTA protocols.

Star Oil Leads Fuel Price Hikes as Diesel Surges to GH¢18.77 Amid Global Tensions
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Star Oil Leads Fuel Price Hikes as Diesel Surges to GH¢18.77 Amid Global Tensions

Oil Marketing Companies (OMCs) across Ghana have commenced a new round of fuel price hikes, with Star Oil leading the upward adjustment effective August 1, 2026. The increase is primarily driven by rising international crude prices and the continued depreciation of the Ghana cedi. At Star Oil service stations, the price of petrol has moved from GH¢14.47 to GH¢14.53 per litre, while diesel experienced a more substantial jump, rising from GH¢17.67 to GH¢18.77. This price revision is expected to set a benchmark for other market players, many of whom are anticipated to adjust their rates in the coming days. Star Oil’s Chief Executive, Philip Tieku, has attributed the sharp adjustments to volatile conditions in the global energy market. International gasoline prices have surged by nearly 20%, while diesel prices have spiked by approximately 25%. These global trends are largely fueled by heightened geopolitical tensions, specifically those stemming from the US-Iran conflict. For local OMCs, the combination of high landing costs and the weakening cedi has made the current price increments inevitable to ensure the sustainability of their operations. Industry analysts expect a broader wave of price adjustments across the country between August 2 and August 3, as more OMCs align with current market realities. Some forecasts suggest that petrol prices could reach as high as GH¢15.23 per litre in the immediate term. The rapid escalation of fuel costs is already placing significant pressure on the transport sector. The Ghana Private Road Transport Union (GPRTU) is reportedly monitoring the situation closely and may soon formally request an upward review of transport fares to cushion drivers and transport owners against the rising cost of operations. As the administration of President John Mahama continues to manage these economic headwinds, the focus remains on potential interventions to stabilize the cedi and mitigate the impact of global shocks on the local market. For many Ghanaians, the primary concern remains the ripple effect of fuel hikes on the general cost of living, as increased transport costs traditionally lead to higher prices for food and essential services. The coming weeks will be critical in determining how the government and transport stakeholders balance the need for commercial viability with the protection of consumer purchasing power.

Nigeria’s Stock Exchange Emerges as Global Leader with 67% Growth Amid Broad African Market Rally
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Nigeria’s Stock Exchange Emerges as Global Leader with 67% Growth Amid Broad African Market Rally

The Nigeria Stock Exchange (NGX) has claimed the title of the world’s top-performing equity market in US dollar terms for the first half of 2026, recording a significant 67% gain. This surge saw the NGX surpass South Korea’s KOSPI index, which posted a 66% gain before entering a subsequent downturn. This remarkable performance underscores a broader resurgence in African capital markets, with the Ghana Stock Exchange (GSE) also showing robust growth, recording a 40.75% increase in its Composite Index during the same period. Market analysts attribute Nigeria’s stellar performance to a combination of aggressive economic reforms, rising global oil prices, and a marked improvement in foreign exchange liquidity. The financial sector has been the primary engine of this growth, with Fortis Global Insurance emerging as a standout performer, delivering an extraordinary 1,483% return to investors. This localized boom is being closely watched by international observers, particularly as S&P Dow Jones Indices considers restoring Nigeria to frontier-market status, a move that would likely trigger a further influx of foreign institutional capital. Adding to the market's momentum is the highly anticipated public debut of the Dangote Refinery. Following a successful and oversubscribed $2.5 billion private placement, the refinery is slated for an Initial Public Offering (IPO) in September 2026. This development, alongside strong interest in Nigerian banking stocks, has pushed the total value of the Nigerian capital market beyond the $2 trillion threshold. The scale of these investments signals a maturing market and growing investor confidence in the long-term structural health of the regional economy. The collective rally of the West African markets, led by Nigeria and supported by Ghana’s strong showing, points toward a significant shift in the global investment landscape. As South Korea and other traditional markets face bear cycles or cooling AI-led rallies, the African continent is positioning itself as a high-growth frontier. For investors, the combination of upcoming landmark IPOs and potential upgrades in market classification suggests that the current rally may be the beginning of a sustained period of capital appreciation across the sub-region.

mahama
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President John Mahama Commissions Refurbished Tema Oil Refinery as 1 Million Barrels of Jubilee Crude Arrive for Local Processing

President John Dramani Mahama has officially commissioned the refurbished Crude Distillation Unit (CDU) at the Tema Oil Refinery (TOR), marking a pivotal moment in Ghana’s quest for energy self-sufficiency. The ceremony coincided with the arrival of the refinery’s inaugural one-million-barrel shipment of crude oil from the Jubilee Field, intended for domestic processing. President Mahama highlighted the revival as a strategic shift toward local value creation and industrial production, emphasizing that the restoration of such a vital state asset demonstrates that government-owned enterprises can thrive through competent management and strategic leadership rather than relying on state bailouts. This move is a cornerstone of the administration's Reset Agenda, aimed at enhancing institutional confidence and positioning Ghana as a key player in West Africa’s petroleum sector. The refinery’s operational comeback is already yielding tangible economic benefits, having processed two million barrels of crude into various petroleum products since May. According to TOR’s Managing Director, Edmond Kombat, the restoration program has generated employment for 1,542 Ghanaians, including permanent and temporary roles for a new generation of engineers and technical staff. President Mahama lauded the dedication of the facility's workforce, noting that Ghanaian engineers and workers were the primary drivers of the comeback after years of decline. This workforce-led recovery is central to the government’s broader industrialization strategy, which seeks to rebuild national institutions rather than abandoning them in the face of operational challenges. Looking ahead, the government has set an ambitious target to expand TOR’s refining capacity to 100,000 barrels per day. To achieve this, President Mahama has directed the Minister for Energy and Green Transition to collaborate with refinery management on a comprehensive strategic expansion plan. This initiative has received strong backing from the Chamber of Petroleum Consumers (COPEC). Executive Secretary Duncan Amoah praised the revival as a significant advancement for the petroleum sector, stating that local refining will significantly enhance national energy security and reduce the economy's vulnerability to global fuel supply disruptions and high import costs. This revitalized focus on domestic refining and manufacturing aligns with the broader push for self-reliant industrialization championed by prominent Ghanaian business leaders. Industry veterans such as Tony Oteng-Gyasi, founder of Tropical Cable and Conductor Limited, have long advocated for policies that prioritize local production over importation to ensure sustainable economic growth. By reviving TOR and incentivizing continuous industrial activity, the government aims to create a resilient economic environment where local manufacturing serves as the backbone of national development, reducing dependence on foreign goods and strengthening the cedi through decreased import demand.

MTN Ghana Leverages Ghana Card to Track MoMo Loan Defaulters as Company Eyes Cash-Lite Economy
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MTN Ghana Leverages Ghana Card to Track MoMo Loan Defaulters as Company Eyes Cash-Lite Economy

MTN Ghana has issued a firm warning to Mobile Money (MoMo) customers who attempt to evade loan repayments by disposing of their SIM cards, stating that such tactics are no longer effective. Speaking at a media engagement in Sunyani, Mr. Dickson Amoung-Yam, MTN Ghana's Field Service Manager, explained that the mandatory integration of the Ghana Card with SIM registrations has created a robust tracking system. This development ensures that even if a borrower discards a physical SIM card, their identity remains linked to the outstanding debt through their national biometric data, allowing the service provider to detect and hold defaulters accountable. The telecommunications giant emphasized that timely loan repayment is critical for the sustainability of the financial ecosystem. Mr. Amoung-Yam urged borrowers to settle their obligations promptly to ensure the continued availability of credit for other users who rely on these micro-loans for their livelihoods. Beyond debt recovery, the company highlighted its ongoing investments in infrastructure to enhance customer satisfaction. These efforts include expanding network coverage to remote rural areas to benefit farmers and introducing digital applications designed to reduce physical queues at MTN service centers. In a broader push toward national digitalization, MTN Ghana reaffirmed its commitment to supporting the government's vision of a cash-lite economy. Mr. David Nana Addai, representing the company during the engagement, noted that the MoMo platform has become an essential tool for SMEs and various sectors, supported by a network of approximately 350,000 registered agents. To bolster this transition, MTN is implementing enhanced security protocols, including biometric authentication and One-Time Password (OTP) verification, to protect users from fraud while fostering trust in digital financial services. As part of its strategy to minimize reliance on physical currency, MTN is also promoting specialized initiatives such as "Ride in MoMo," which encourages cashless payments within the transport sector. By collaborating with the government and local stakeholders, the company aims to deepen financial inclusion and streamline digital payments across the country. Management encouraged customers to report service issues promptly and utilize available digital tools, ensuring that the shift toward a more efficient, digital-first economy continues to gain momentum under the current administration.